How many orders did you pack and ship today?

How many more will you have to pack and ship tonight (and tomorrow and the day after that)?

Having a lot of orders is a good problem to have. But spending most of your time fulfilling them yourself (and driving them to post office; explaining to customers why there are delays; handling returns) means you're spending less time on actually growing your business.

And growing your business is what you do best. It's what got you this many orders to begin with.

It doesn't have to be this chaotic.

You don't have to feel this overwhelmed. If you're at the "There's got to be a better way!" stage of your business, congratulations. You've come a long way.

And guess what: There is a better way. And your customers (and your mental health) are gonna love it.

We're the secret weapon of mighty e-commerce entrepreneurs just like you.

How we can help you free up time to grow your business

Full-Stack Fulfillment

One place to handle your D2C and B2B order fulfillment, e-commerce store management, freight coordination and more.

Process by Design

We're process-driven. We encourage you to utilize our processes to streamline your own workflows. Bring some calm to your company.

Easy Scaling

No more worrying about how you’re going to scale or handle increased volume over the holiday season. We’ve got your covered.

Great Communication

We're a boutique logistics partner that works with a limited number of brands. That means you'll get the attention you deserve.

Accuracy and Urgency

Little else matters if your customers aren't getting the right orders at the right time. We make sure of it.

More Time

At the end of the day, this is our promise: You'll have more time (and less stress) than you did before you met us.

We seamlessly integrate and partner with leading e-commerce platforms and carriers.

Our mission: Sustainably deliver health to 10 million customers worldwide

“We couldn’t believe how seamless it all was.”

Matt Christopherson, Opscotch

“The reviews had so many stars. We were impressed.”

Bella Ridley

“If you're in the mood to say wow, then buy Yuge.”

James Godwin

What you can expect to see:

Solid Communication

What you won't see:

Unnecessary fees
Wasted resources
Something nobody's talking about.

It's all about communication.

There's nothing more frustrating than not being able to get answers. We get it. We've been there.

How we communicate

We respond to support requests within 4 business hours. Depending on your request, we may not have the answer right away but we'll at least let you know that we've started looking into it.

When mistakes are made

We're human. We don't use robots. So mistakes will occasionally be made. Any logistics partner that promises otherwise isn't being as truthful as they should. What sets us apart is: (1) we'll admit when we've made a mistake, (2) we'll fix the mistake as soon as possible and communicate with you the entire time, and (most importantly) (3) we'll fix the process that led to the mistake so that it doesn't happen over (and over and over) again.
About Us

Working with a 3PL fulfillment company doesn't have to be stressful

We know how the big fulfillment companies operate: rigid rules, no flexibility, surprise fees, and customer service that takes days to respond when every hour (or minute!) matters to your business. That's why we built Supership: we work with your business, not against it.

Learn more about us

We're entrepreneurs too

We've been entrepreneurs, small business owners, and e-commerce operators. So we've experienced (and still experience!) first-hand the stress that comes with running a business and how the right warehousing + fulfillment partner can help decrease that stress. We operate as a small business and speak your language. We've designed our services around meeting the needs of your business, not the other way around.

Learn more about us

Questions. Answered.

Where are your warehouses located?
We have locations in Toronto and Vancouver. We can work with you to move inventory around North America to reduce shipping costs to your customers.
I don't currently work with a 3PL and just ship from my home. Am I too small for you?
Unlike some fulfillment companies, we work with businesses of all shapes and sizes. We don't mandate a minimum number of orders per month or a minimum number of products. We review each potential client on a case-by-case basis and are fully transparent about whether or not we feel we'll be a good fit for each other.
I just need someone to help me arrange some shipments. Can you do that for me?
Yes! You don't need to use us for warehousing and fulfillment in order to benefit from our freight coordination services. We can help you arrange air, sea, and ground shipments, whether a full container or a couple parcels. We can even help with the (terribly unfun) customs paperwork. Give us a shout!

What's next? Let's book a call

To maintain a high level of service, we only work with a select number of brands at a time. And we’re more particular than most fulfillment companies about the brands we choose to partner with. Heck, we might not even be accepting new brands right now. But it's worth a shot!

Before we do work together, we’ll need to interview you as much as you’ll need to interview us. The best way to do this is to get on a call so we can find out more about your company and you. Like a first date.

Please fill out the form, include a little bit about your business and needs, and we'll get back to you with some suggested times to talk.
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